Aïsha 50ml Eau de parfum Unisexe

• Delivery areas:
  We currently ship orders to France (including the overseas territories), Italy, Belgium, Luxembourg, Switzerland, the rest of the European Union.
  
  Shipping cost : 
  A full breakdown of delivery costs, including the total amount, will be given to you at checkout before order confirmation.
  
  Please select your country or region: 
  France, European union
   
  Delivery method Delivery time Weight/Price
  Mondial Relay 4-6 jours ouvrés 0-1 kg: 3.99€
  1.1-5 kg: 4.99€
  5.1kg-plus: 9.99€
  
  Colissimo 2 - 3 jours ouvrés 0-1 kg: 8.99€
  1.1-5 kg: 11.99€
  5.1kg-plus: 14.99€
  *Delivery time is counted from the date of dispatch. Please note that you must allow 24-48 hours for the preparation of your order. No orders will be processed on weekends and public holidays.
  
  Please note that the delivery times mentioned above are estimates. 
  
  All customers must be able to provide a valid delivery and residence address to which the package should be sent. 
  
  Delivery costs for packages are calculated based on their weight. You will be informed of the total amount of your order, including delivery costs, before finalizing your payment. Note that you have the right to cancel your order at any time before payment, and the order will not be released until you confirm your payment.
  
  For packages weighing less than 80g, it is possible to choose the Tracked Letter delivery method billed at €2.99. 
  
  It is the customer's responsibility to ensure that all information relating to their order is correct, including name, delivery address, sizes, colors and styles selected. This information cannot be changed once the order has been prepared and packaged. We decline all responsibility in the event of delivery to an incorrect address indicated when ordering. It is therefore important to carefully check the information you provide before placing your order.
  
  Please note that all EU orders will be shipped with all customs duties and taxes paid (DDP - customs duties and taxes paid on delivery). Parcels outside the EU, for example Switzerland will be sent using DDU (Duty Not Paid on Delivery) and any duties or taxes (VAT) must be paid by the customer on delivery. Such duties and taxes are beyond the control of 
  
  It is the customer's responsibility to ensure that all information relating to their order is correct, including name, delivery address, sizes, colors and styles selected. This information cannot be changed once the order has been prepared and packaged. We decline all responsibility in the event of delivery to an incorrect address indicated when ordering. It is therefore important to carefully check the information you provide before placing your order.
  
  Please note that all EU orders will be shipped with all customs duties and taxes paid (DDP - customs duties and taxes paid on delivery). Parcels outside the EU, for example Switzerland will be sent using DDU (Duty Not Paid on Delivery) and any duties or taxes (VAT) must be paid by the customer on delivery. Such duties and taxes are beyond the control of Solneve.com and will be your responsibility to pay, if and when requested by local authorities. If you refuse to accept these charges, your order will be returned to solneve.com and the order will be refunded. 
  
  and will be your responsibility to pay, if and when requested by local authorities. If you refuse to accept these charges, your order will be returned to Aprizo.com and the order will be refunded. 

We have a14 day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Ijaz3355111@gmail.com. Please note that returns will need to be sent to the following address: [46 Rue de Mauléon 95350 Saint-Brice-sous-Forêt ] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Ijaz3355111@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ijazahmadzai289@gmail.com.